We help international SaaS, EdTech, FinTech, and Tech companies scale in the UAE by acting as your local Customer Success team. From onboarding to renewals, we represent your brand, protect your reputation, and grow your revenue.
The Middle East is one of the fastest-growing regions for technology adoption, but entering the market is not simple. Without the right approach, companies lose deals, miss renewals, and damage their brand.
Rent, utilities, and compliance costs add up quickly, making physical expansion a significant financial burden.
Visas, payroll, and HR administration create lengthy delays before you can even start serving customers.
Not just emails or online meetings from abroad — language and culture matter. Clients need someone who is easily accessible in the same country and time zone.
They focus on the sale, not your reputation or long-term customer relationships, or building your image
We give you a fully functional Customer Success presence in UAE and GCC—without the cost or hassle of setting up an office. We act as your employees. You focus on your product and sales. We focus on your customers.
Remote and in-person onboarding sessions to ensure your customers get the best start with your product.
First-level support in Arabic, English, and Urdu to ensure seamless communication with your UAE customers.
Regular check-ins, success reviews, and proactive monitoring to keep your customers happy and engaged.
We represent your brand in customer meetings, demos, and events across the UAE market.
We take full ownership of renewals and identify upselling opportunities to grow your revenue.
We create case studies, collect testimonials, and build customer references to strengthen your brand.
Choose the plan that fits your UAE expansion needs. No hidden fees, no office setup costs, no long-term commitments.
$Test the Market
32 hours monthly (8 hours/week)
Perfect for initial market entry
$Scale with Confidence
80 hours monthly (20 hours/week)
Most popular for scaling companies
$Full Market Coverage
160 hours monthly (40 hours/week)
Complete UAE customer success solution
Partners push sales; we build loyalty and long-term customer relationships.
We represent your values and protect your image in every customer interaction.
A complete team for less than a single local hire. Start in weeks, not months.
Arabic, English, and Urdu coverage with deep understanding of local business culture.
We operate within your systems — using your tools, CRM, and communication channels — acting as a seamless extension of your team.
With Customer Success as a Service, you achieve real, measurable outcomes that directly impact your bottom line and GCCpresence in the UAE and GCC.
Customers who feel supported stay longer. Our proactive approach drives industry-leading retention.
Drive expansion revenue through strategic upselling and cross-selling opportunities.
Proactive check-ins and health monitoring catch issues before they become cancellations.
No local HR, office setup, or admin costs. Get a full team without the infrastructure burden.
Build powerful brand presence through references, case studies, and testimonials from satisfied UAE customers.
Get answers to common questions about our Customer Success as a Service offering and how we help you expand into the UAE market.
Don't delay your Middle East expansion with costly offices and hires. Get started with your local Customer Success team today.
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